Communication in the hangar

              Communication in aircraft maintenance is extremely important in the completion in of any aircraft maintenance. it is so important that it could mean the difference between staying at work until 2200 (10:00 pm) on a Friday night, keeping other components of the aircraft from breaking, keeping the new parts from breaking before they even get on the aircraft, and going home with all of your fingers or going home in a body bag, and even the pilots coming back from a successful test flight or crashing. I cannot stress enough how IMPORTANT this is when conducting maintenance. According to the FAA, 80 percent of maintenance errors involve human factors (AMT Handbook), some of which involve simply not communicating, or at the very least telling the next guy what you have done so far.





                As a maintainer, you must tell someone when you've started your maintenance, when you left off on if you come to a stopping point, what work has been done so an inspector knows what he/she needs to look for, and let the pilots know of any required test flights. From experience I have seen one gentleman I worked with almost lost his hand after being smashed by a flight control because neither he not anyone else around let the person in the crew station know that he was in the transmission bay of that helicopter.  

                As well as communicating what is going on, another issue with communication is when a maintainer doesn't know what he/she is doing and doesn't ask for help, resulting in more time being spent on that aircraft. One thing I would always tell my guys was "if you don't know, ask, id rather answer the same question a million times then see you destroy an aircraft". No one knows everything, so whenever you see something you don't know how to do, ask someone who does for help and learn how to do it before you destroy the aircraft. 

                When I do maintenance I always let everyone around me know what's going on and if I don't know what to do. this not only allowed for proper write-ups to be done but also saves time and potentially lives. Always remember, communication in the hangar is vital.

Resource

https://www.faasafety.gov/files/gslac/courses/content/258/1097/AMT_Handbook_Addendum_Human_Factors.pdf

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